CONSUMER INFORMATION

Notice for Texas Clients

Under House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available on a provider’s website.

Consumer Rights

Consumers have the right to:

     

      • Request access to their health care records from the licensee

    Health Care Records Requests

    Consumers may request access to their health care records maintained by this practice.

    To request health care records:

       

        • Email a request to Dr. Maria Bakht

        • While processing requests, the practice will follow all applicable state and federal laws.

        • Fees may apply as permitted by law.

      Complaints to the Texas Behavioral Health Executive Council (BHEC)

      Consumers may contact the Texas Behavioral Health Executive Council regarding Texas-licensed behavioral health providers.

      To learn more about the complaint process relevant to behavioral health in Texas, please visit BHEC’s Discipline and Complaints page.

      Complaints to the Office of the Texas Attorney General

      Texas consumers may file complaints with the Office of the Texas Attorney General. Current instructions are on the Office of the Texas Attorney General Consumer Protection Division page.

      Compliance Statement

      I provide this notice in compliance with Texas state licensing requirements and Section 181.105 of the Texas Health and Safety Code.

       

      No Surprise Act GOOD-FAITH ESTIMATES

      In addition to providing transparent pricing on the website, I am able to provide Good Faith Estimate for patients.

      As part of the No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

      Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

      • You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

      • If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.

      • If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.

      • Make sure to save a copy or picture of your Good Faith Estimate and the bill.

        For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1- 800-985-3059.

      Questions

      If you have questions that are not answered on this page, please contact Dr. Maria Bakht